FAQ's

How can I place an order?

Placing an order is easy! Simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and your order will be placed.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During checkout, you can enter your shipping address to see if we ship to your location and view the applicable shipping fees.

What payment methods do you accept?

We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also offer payment options through PayPal for added convenience.

How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected. Estimated delivery times will be provided during checkout. Please note that unforeseen circumstances may occasionally cause delays.

Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the shipping carrier's website.

What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange. Please refer to our Returns & Refunds page for more details.

Are there any additional fees or taxes for international orders?

Additional customs fees, taxes, or duties may apply to international orders. These charges are the responsibility of the customer and are not included in the shipping fees paid at checkout. Please check with your local customs office for more information.

Can I cancel or modify my order?

We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped.

What if I receive a damaged or defective item?

We take utmost care in packaging and shipping our products, but if you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue and arrange for a replacement or refund if necessary.

How can I contact your customer support team?

You can reach our customer support team by emailing us at mjlgoodson@gmail.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.

If you have any further questions or need assistance, feel free to reach out to us. We are here to help make your shopping experience enjoyable and stress-free!